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The digital era is driving consumers to becoming more autonomous. With their smartphones, it is easier to navigate across the world in which they live to find what they need and interact with whomever they wish. Make sure they do not need to waste any time in waiting lines when shopping in your stores. Queue boosting will reduce time for checkout as store associates are able to scan and take payment for items purchased “on the move”. With a unified cart, store associates can even retrieve online carts and proceed to checkout in a matter of clicks. To take the experience even further, with self-checkout, consumers would not have to interact with any store associate to pay for selected items.
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