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For Jennifer who understands that tomorrow’s selling cannot be done with yesterday’s tools

Jennifer doesn’t want to waste anymore time inter-connecting different solutions to deal with one single customer. She wants to focus on the success of her business and deliver her promise to her customers, rapidly and without friction.

Post-lockdown offers by Proximis

Retailers have endured successive waves of uncertainty and the prevailing crisis is forcing them to shut down, either partially or completely, their business activities. Their ability to deliver a promise to their consumers has been almost completely diminished.

Proximis is mobilising to offer support by launching two special post-crisis offers that will rapidly enable brands and retailers to regain control over their own destiny, to deliver a strong promise to their consumers – who have been deprived of shopping over a long period of time, and to make sure they are up and running for the year-end peak seasons.

Proximis Unified Commerce Express: a fully fledged offer for integration within 120 days: ecommerce, click & collect, order management and task management in-store
Proximis Unified Promise: an offer comprising of an order management solution and complementary mPOS connected to the existing e-commerce

Discover the offer

Consumers are used to a unified experience and are increasingly intolerant of businesses and brands when they encounter friction.

78 %

of consumers begin their in-store purchase journey digitally
80 %

of online sellers observe that their website has an impact on their stores
70 %

of online baskets are abandoned online

Successfully managing the interaction between digital and store is no longer a side issue, it has become a central aspect of your e-commerce redesign.

Testimony from a CDO on redesign projects organised in silos:

Every e-commerce redesign project caused me lots of hassle with brick-by-brick integration, and when the platforms were finally connected, there was still no unified e-commerce and retail journey, no unified data, no unified basket, no real click & collect, no in-store returns of e-commerce orders, no access by in-store sellers to the web client…

As a result, e-commerce site growth is limited, because it remains based on traffic acquisition, new product performance, merchandising, new service launches, and CRM. And we miss out on real growth, which is under our noses, it is in our stores, it visits our website, but we treat it badly.

Unified Commerce means grasping business rather than letting it slip out of your fingers, while also satisfying your customers and employees.

Without disrupting your information system, built up over many years around different bricks (CRM / ERP, etc.), gain access to Unified Commerce on the basis of a three-level solution.