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For Jennifer who understands that tomorrow’s selling cannot be done with yesterday’s tools

Jennifer wants to waste no more time inter-connecting different solutions to deal with one single customer. She wants to focus on the success of her business and fulfil her promise to her customers, rapidly and without friction.

Consumers are used to a unified experience and are increasingly intolerant of businesses and brands when they encounter friction.

78 %

of consumers begin their in-store purchase journey digitally
80 %

of online sellers observe that their website has an impact on their stores
70 %

of online baskets are abandoned online

Successfully managing the interaction between digital and store is no longer a side issue, it has become a central aspect of your e-commerce redesign.

Testimony from a CDO on redesign projects organised in silos:

Every e-commerce redesign project caused me lots of hassle with brick-by-brick integration, and when the platforms were finally connected, there was still no unified e-commerce and retail journey, no unified data, no unified basket, no real click & collect, no in-store returns of e-commerce orders, no access by in-store sellers to the web client…

As a result, e-commerce site growth is limited, because it remains based on traffic acquisition, new product performance, merchandising, new service launches, and CRM. And we miss out on real growth, which is under our noses, it is in our stores, it visits our website, but we treat it badly.

Unified Commerce means grasping business rather than letting it slip out of your fingers, while also satisfying your customers and employees.

Without disrupting your information system, built up over many years around different bricks (CRM / ERP, etc.), gain access to Unified Commerce on the basis of a three-level solution.